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Have you purchased a faulty product ...?

ENVIOUS Handbags & Accessories consultants do not handle returns. All returns are dealt with directly by head office.

Envious prides ourselves on continuously exceeding our customers' expectations by providing the best quality products combined with outstandingly high customer service standards.

Unfortunately, at times there may be a faulty product. ENVIOUS has extensive experience in the quality control & craftsmanship of handbag designs & styles. Our experienced staff have the ability to determine if items have been misused/ mistreated & will handle each return individually.

Please ensure you have thoroughly read our satisfaction guarantee & refund /exchange policy on your receipt.

ALL RETURNS MUST HAVE ORIGINAL PROOF OF PURCHASE

ENVIOUS WILL NOT REIMBURSE POSTAGE CHARGES FOR ITEMS RETUNED TO US.

Please follow these procedures to ensure a quick exchange